Oddity Help Center
Why does a file appear to contain fewer records?
Check transfer completion, archive extraction, viewer filters, and application limits first.
Formats and compatibilityData quality
Confirm that the transfer completed and any archive was extracted successfully. Then check for filters, preview limits, import errors, or row limits in the application used to open the file.
If the count still differs from the release information, contact support with the database, version, format, application, and observed count.