Orders and billing
How do orders, payments, and invoices work?
Your account records the order and its current payment and fulfillment state.
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Oddity Software support
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Your account records the order and its current payment and fulfillment state.
Read answerOddity support can issue a licensed database purchase without a provider payment.
Read answerContact Oddity promptly with the order number and do not expose payment credentials.
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The public form creates a trackable support ticket. Connect it to an account afterward to follow the conversation and add attachments.