Choosing dataDatabases
How do I choose the right database?
Compare scope, fields, geography, sample records, version, and license before ordering.
Read answerOddity Software support
Databases
Browse current answers in this Help category.
Database guidanceTrackable supportSecure ticket claiming
Product guides
Browse by database
Choose a product to see its current guides and release details.
Category topics
General database guidance
Choosing dataDatabasesData quality
Can I review samples and record counts before buying?
Use the public sample, schema, and current product description to evaluate a release.
Read answerDatabasesFormats and compatibility
Which file formats are available?
Formats vary by database and version and are listed with the product or licensed item.
Read answerDatabasesDownloads and versions
How do database downloads work?
Download your purchased version as often as needed while it remains current.
Read answerDatabasesOrders and billingDownloads and versionsLicensing and privacy
Why does my account show an admin-issued database purchase?
Oddity support can issue a licensed database purchase without a provider payment.
Read answerDatabasesDownloads and versions
How do database version updates work?
New releases need a new purchase or an eligible Master update offer.
Read answerDatabasesDownloads and versionsLicensing and privacy
How do I upgrade a database license?
Choose a higher tier for your purchased version and pay the catalog tier difference.
Read answerNeed a person?
Send the question with useful context
The public form creates a trackable support ticket. Connect it to an account afterward to follow the conversation and add attachments.