Website and support
How do I contact Oddity support?
Use the Help button for a public request or sign in for account-linked support.
Read answerOddity Software support
Website and support
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15 public answersTrackable supportSecure ticket claiming
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Website and support
Licensing and privacyWebsite and support
What information should I avoid sending to support?
Send only the context needed to investigate the request.
Read answerWebsite and support
What should I include when reporting a website problem?
Include the page, expected behavior, actual result, time, and exact error text.
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Send the question with useful context
The public form creates a trackable support ticket. Connect it to an account afterward to follow the conversation and add attachments.