Oddity database catalog
Local data built for real projects
Launch directories, location tools, research products, and business applications with structured data you can actually use.
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Oddity Journal
Useful thinking for practical technology.
Field notes, guides, and clear explanations for people working with business data, digital products, software, and the systems that connect them.
Latest perspectives
Data, development, and the work between.
2 published articles · current stories newest first, archives follow
Customer Portals That Reduce Friction Instead of Creating It
Design customer portals around clear tasks, trustworthy status, payments, downloads, support, accessibility, security, and effective recovery.
Using Live Support to Build Customer Confidence
Live support builds confidence when it provides honest availability, capable people, useful context, accessible conversations, protected customer data, and a dependable path from question to resolution.
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